Testimonials
Joe was awesome! He always goes the extra mile to make sure the units are running perfectly! Today he identified an issue and fixed it quickly!! He is knowledgeable, professional and most importantly takes the time to explain the issue along with its level of severity. I can trust Joe's advice which is so very important to me and my family.
-Christy Brittain
Extremely Courteous and Professional. From the dispatcher answering the phone (Sarah), to the technician (Joe) who came to address the issue. As someone who has worked in the hospitality/service field for almost two decades, this company is top notch. Any and all repairs are described to you and a price quoted before any work gets underway. They are extremely thorough and diligent in not only finding the issue, but the cause of the issue to prevent it from reoccurring. I couldn't be happier with a company to do business with. I recommend, and will continue to recommend, them to everyone!
-Teresa Foust
OH HAPPY DAY!! A PLACE WITH GREAT CUSTOMER SERVICE!!! I called them at 4:30 in the afternoon when our A/C went out and our usual company told us we would have to wait 4-5 days till they could get to us!! My first surprise was they answered their phone and I didn't have to go through a long answering service. They were so nice on the phone and told me they could come right away even though we weren't a regular customer. WELL we are a regular customer now! Louis came out as promised and got us up and running and we are so thrilled to find a place like Service Star Air Conditioning & Heating who understands that great customer service AND that having your A/C working pronto is important!
-Dinya Ricon
My air conditioner went out on Sunday afternoon. Google led me to Service Star Air Conditioning. They sent Louis, who arrived at 10:30 Sunday night. I've never had a contractor come on a Sunday, let alone a Sunday night. He determined I needed a new unit to replace my 12-year old system. He put a band-aid on my old one so it would work overnight, and he and Austin and Bryan installed the new unit The following day. They were clean, courteous, efficient and very skilled. I will call Service Star Air Conditioning for all my h/vac service from now on.
-Jacob Dodson
My AC went out around 5am, put a service request for Service Star AC on their website. Someone called me not long after 7am and got a technician to my home by lunch time! The technician, Mike was extremely nice but also through and explained everything in depth. He was clean and gave me information that could save me money down the road. I HIGHLY recommend Service Star AC as every single encounter with them has been nothing but a pleasure!
-Mike Dempsey
It was a hot Sunday morning in August and our A/C unit wouldn't turn on. Fearing the worst, I called Service Star and they sent Joe to the rescue. He was able to quickly and accurately diagnose the problem and fix it within the hour. What a relief. I had used another company for the past 5 years, but their " 24 hour service" turned out to be false advertising. Service Star just earned a new loyal customer. Thank you Joe and Service Star.
-Melissa Kennedy
We had to call today because house started getting warm today despite ac being on. Louis made it to our house within an hour of us calling, diagnosed and fixed the problem very quickly. We now have a cool house again. Thank you Louis Ratti.
We would recommend. Good customer service.
-Harmony Kmieciak
I highly recommend Service Star Air. We've used them to put in a new AC in a condo rental unit on the beach (in the ceiling) we own as well as fix the AC system at our home. They are very reliable and good at what they do, but what really makes them stand out is that their prices are reasonable and they are very trustworthy. On at least two occasions we thought that we were going to have big repair bills because of what seemed like serious issues with our AC, but then after Service Star Air looked at it, they told us that it was really just a small thing with an inexpensive fix. And even when it's not a small problem, like replacing the HVAC system in a condo, their prices are very reasonable and typically cheaper than many other AC places. I know because we shopped around before we used these guys the first time and we feel really lucky we picked them. You will too. These guys rock!
-Martin Shellmon
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